I use my Quick Step shortcuts frequently with Outlook to manage my mail. They worked fine for a while, and the steps still do, but the keyboard shortcuts no longer do anything.

I've looked online for a solution, but I haven't seen any related to this specifically, and none of the generic fixes I found helped. Any ideas?

Windows 10 - 64 bit Outlook 2010

Update: Well after about 2 weeks of not working, it started working again with no interaction on my part. I'll leave this up here, because if it happens again, and someone knows a way to fix it that doesn't involve magic, it'll be useful to know.

  • 1
    Does it help to unassign then reassign the shortcuts? – Twisty Impersonator Nov 9 at 17:00
  • @TwistyImpersonator - I tried. It doesn't. – dgo Nov 9 at 18:18
  • 1
    Maybe you have any other program running that provide the same shortcut keys combination when this issue happened? – Steve Fan Nov 14 at 9:06
  • @SteveFan - its a reasonable guess, but I'm not aware of one. I don't think this occurred after installing anything new, but I'm not certain. – dgo Nov 14 at 15:13

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